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The Benefits of IP Telephony to Businesses.

The communication world is one of the most innovative when it comes to technology. They come up with new and innovative ideas every day to make life easier. Efficient, reliable and cost – efficient communication channels are in high demand and the only way to satisfy the demand is through the innovation of new methods. Communication is vital for business success and with inefficient communication channels, businesses could suffer massive losses.

One of the notable advancements in communication technology is IP telephony. IP telephony entails the use of technologies that use the internet packet protocol to convey data and other forms of communication. This is the information that was traditionally relayed over the dedicated circuit – switched connections of the public switched telephone network (PSTN). Over the internet, voice and text is carried as packets of data on shared lines thus eliminating the tolls of the public switched telephone network. Government regulation of the IP telephone is little unlike in the traditional telephone services. Business communication has seen a major revolution in flexibility and cost – efficiency, thanks to IP telephony. Some of the benefits a business can get from IP telephony include reduced charges and security.

IP telephony ensures that a business has access to several IP based applications, especially if you are on the hosted VoIP solution. Switching to IP telephony is not costly as there is no capital investment requirement and little is spent on infrastructure. Compared to the traditional telephone service, the management and maintenance of IP telephone hosted services is very cheap. In addition, IP Telephony carries both data and voice over a single network. This greatly reduces the cost of communication infrastructure.

Business communication is greatly secured by the use of IP technology. Virtual Private Networks provide secure routing and remote access even over public IP networks. This ensures that the communication is secure just like on a private network. Advanced features are another benefit of using IP telephony. With IP telephony companies can cost – effectively access features like conferencing, incoming call management, and caller ID. Most of these features are provided by the traditional corporate PBX which was more expensive than the IP telephony. Such advanced features help small and medium enterprises to efficiently run their operations.

By switching to IP telephony, the productivity of an organization is bound to increase. With IP telephony the employees can communicate and work more effectively as there are several applications and devices provided. Collaboration for productivity is made possible through communication over the IP telephony.

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